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Terms & Conditions

The following are Savvy Brands terms and conditions. These may be amended or modified at anytime without prior notice. By using this site, you acknowledge & agree to these terms and conditions. If you would like any further information on these please contact Savvy Brands.

SHIPPING CHARGES

Please note all prices on this website are in ‘AUD’ unless stated otherwise.

All orders over $200 are shipped free of charge.

A flat rate shipping fee of $10 AUD (standard) or $12 AUD (express) applies to all orders shipped within Australia under $200.

Australian ordering can take 1 -10 days from the date of payment to be received.

Please note, while we take all the care possible to ensure that you receive your goods, we cannot take responsibility for any damages or loss incurred during delivery.

SHIPPING TIME

Orders are processed Monday to Friday* from 10.00am – 5.00pm AWST. Australia Post.

Orders placed before 12.00pm will be processed the same business day. Orders that miss this cut off will be processed the next business day. i.e., orders after 12.00pm Friday will be processed Monday*

Tracking advice will be sent via email once your order has been dispatched.

* Excluding Public Holidays as Australia Post do not operate. Due to this we are unable to dispatch orders on these days. Once your order has been placed online, please allow 1 business day for it to be processed and shipped.

INTERNATIONAL SHIPPING

Savvy Brands is not responsible for any possible duties and taxes which may be applied by customs in the country where delivery is placed. The responsibility for any custom duties, foreign taxes or other fees rest with the customer.

International shipping charge $25 AUD.

International orders including New Zealand may take 1 to 3 weeks to arrive.

RETURNS & EXCHANGE POLICY

If for any reason you need to return a purchase made online with Savvy Brands we are happy to offer an exchange or provide an online credit for your item.

An exchange or online credit for full priced items will only be provided when:

  • Merchandise is in a saleable condition along with original packaging and all tags attached.
  • Item is not worn, damaged, altered or washed.

Online credits will expire a year from date issued and can only be used to purchase via Savvy Brands online not in store.

Please contact hello@savvybrandsonline.com.au with your return query prior to return, item must be received within 10 days of purchase.

Return shipping costs are at the customers expenses and tracking is highly recommended.

Original invoice must be included with your return

Returns address:
Savvy Brands Online
80 George Street
East Fremantle WA 6158

PLEASE NOTE: Sale items, lingerie, swimwear, jewellery, hats, lay-by items cannot be returned, exchanged or refunded unless deemed faulty.

REFUND POLICY

Savvy Brands is happy to exchange or issue an online credit for any full priced items.

Refunds will only be offered for manufacturing faults on garments returned in original packaging.

ITEM AVAILABILITY

If a sold-out item is purchased, you will be notified by email as soon as possible and offered a suitable replacement, a credit note or a full refund.

PRIVACY

Savvy Brands complies with all Australian privacy laws and ensures our privacy policy meets all legal requirements. All personal information will be used solely by Savvy Brands to conduct business. Any personal information given to Savvy Brands will not be shared with third parties, other then for payment processing.

SECURITY

Savvy Brands secures all personal information that is shared when purchasing through Savvy Brands online. Savvy Brands will protect all information shared and have made sure our online store is as secure as possible.

COPYRIGHT

All content on this site is Copyright and the intellectual property of Savvy Brands.